Excellent customer service is the lifeblood of any company business. If you can't win customers come back, your business won't be profitable for long. All of us know this very well. To achieve better customer service, TPP implements the following items as guidelines.

- Controlling the quality of products and making improvement continuously are the fundamentals of customers service.
- Do not make promise to customers easily, unless the promised things can be done.
- Focusing on customer service, be able to listen carefully and understand their requirements, then response in time.
- Be helpful to customers, even if there's no immediate profit in it.
- Both Self-training and customer training, to be growing with customers.
- Thinking about customers in advance and support them better.